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  • Writer's pictureUmang Shankar

Use customer obsession to debug your Product...

We use customer obsession/centricity/awareness when it comes to new prod development or enhancement in the existing ones.

But here is a tip that has saved my life more often than I give it credit for.

Use the same approach to debug any issues with the system, whether it is user churn, low engagement, or just not hitting the targets.


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